Retail Sales Specialist - Appliances

Best Buy; Woodbridge (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Sales Specialist in the appliances department, where you'll engage with customers to understand their needs and provide expert recommendations. This role emphasizes continuous learning about the latest technology trends while maintaining a high standard of customer service. You'll have the opportunity to train fellow team members and contribute to a positive shopping experience. With a commitment to employee well-being and generous benefits, this position offers a unique chance to thrive in a supportive environment. Embrace the opportunity to grow your career in a dynamic retail setting.

Benefits

Generous employee discount

Physical and mental well-being support

Competitive pay

Qualifications

• 1 year of experience in sales or customer service.
• Experience in leadership or military equivalent is preferred.

Responsibilities

• Engage with customers to enhance their shopping experience.
• Handle inquiries and complaints professionally.
• Train sales personnel on department success.

Skills

Customer Service

Sales

Time Management

Leadership

Customer Relationship Management (CRM)

Job description

Job Description

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain expert-level knowledge of all products in the appliances category, including specifications, features and benefits. You’ll also use effective time management strategies to optimize daily tasks and responsibilities.

What you’ll do

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred qualifications

• 1 year of leadership experience in related field or military leadership equivalent
• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Req #

981743BR

Brand

Best Buy

Job Category

Retail Group

Job Level

Individual Contributor

Minimum Pay

16.56

Maximum Pay

24.47

Store Number or Department

000287 Potomac Mills VA Store

Address Line 1

2730 Prince William Pkwy

City

Woodbridge

State

Virginia

Search Categories

Retail

Zip

22192-4135

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.