Retail Sales Specialist - Appliances

Best Buy; Strongsville (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading technology retailer as a Retail Sales Specialist in the appliances department. In this role, you will engage customers to understand their needs, provide expert guidance on kitchen and laundry appliances, and help them make informed purchasing decisions. Best Buy is committed to fostering a collaborative and supportive environment, offering competitive pay and generous benefits to all employees.

Benefits

Generous employee discount

Physical and mental well-being support

Qualifications

• 1 year of experience in sales or customer service.
• Experience in premium products or luxury brands preferred.
• Familiarity with CRM systems is a plus.

Responsibilities

• Engage with customers to support their experience and achieve sales goals.
• Handle customer inquiries and ensure positive shopping experiences.
• Train other sales personnel on department success.

Skills

Sales

Customer Service

Time Management

Job description

Job Description

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

What you’ll do

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred qualifications

• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Req #

988956BR

Brand

Best Buy

Job Category

Retail Group

Job Level

Individual Contributor

Minimum Pay

15.00

Maximum Pay

20.55

Store Number or Department

001099 Strongsville OH Store

Address Line 1

16630 Royalton Rd

City

Strongsville

State

Ohio

Search Categories

Retail

Zip

44136-4433

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.