Retail Sales Specialist - $18.00 per hour, plus commission and incentives!

Spectrum; Knoxville (TN); On-site; USD 46,000; Full time

Job summary

An established industry player is seeking dynamic Retail Sales Specialists to join their team. This full-time role focuses on wireless, TV, and internet products, offering a competitive base salary and generous commission opportunities. With a commitment to employee growth, the company provides extensive training and a clear path for career advancement. Ideal candidates are organized, digitally savvy, and thrive in a fast-paced retail environment. Join a community of dedicated professionals and help customers connect with the services that matter most to them while enjoying the benefits of a supportive workplace.

Benefits

Free internet services

Free TV services

Free phone services

Lucrative commission opportunities

Qualifications

• 1-5 years of sales experience preferred, especially in retail or wireless sales.
• Strong knowledge of TV, internet, and wireless products is essential.

Responsibilities

• Meet or exceed monthly sales goals and ensure a great customer experience.
• Educate customers through product demonstrations and maintain product knowledge.

Skills

Sales Experience

Customer Service

Digital Communication

Team Collaboration

Product Knowledge

Education

High School Diploma or equivalent

Job description

AT A GLANCE:

• Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800 annually. Top performers in this role are earning $58,000. You may also qualify for free internet, TV, and phone services (restrictions do apply).
• This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.
• Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.

ABOUT US

Spectrum is America’s fastest-growing TV, internet, and voice provider. Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win.

IT’S ALL ABOUT LEARNING AND GROWING

Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.

WITH A DELIBERATE PATH TO SUCCESS

We know that the best people to lead are those who have been down the same road before. Most of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.

WHAT ARE OUR EXPECTATIONS?

• Meet or exceed monthly sales goals, including wireless sales.
• Ensure a great customer experience.
• Educate and engage customers through product demonstrations.
• Be a team player (because we spend way too much time together).
• Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors.

What’s required to get started?

• Thrive in a fast-paced team environment.
• Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications.
• Lifting up to 35 lbs.
• Standing for prolonged periods of time.
• Wearing a required uniform.
• High School Diploma or equivalent.

Preferred Experience

• Sales Experience: 1 - 5 years.
• Knowledge of latest technology and devices.
• Commissioned sales experience.
• Retail sales or wireless sales.
• Valid driver's license.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.