Overview
Join to apply for the Retail Sales Specialist role at Staples. This role focuses on providing exceptional customer service and helping customers find a total solution in-store and through the kiosk. You will be part of a fun, team-oriented retail culture with training provided.
Base pay range: $16.70/hr - $16.95/hr
Responsibilities
- Provide exceptional customer service and help customers find total solutions in-store and through the kiosk.
- Create a positive, inviting environment for customers by learning their tech and overall needs.
- Stay current on technology products, offerings, and services to offer complete solutions.
- Respond quickly and resourcefully to customer requests and concerns on the sales floor.
- Assist the Tech department in achieving key metrics, including profitable sales.
- Be flexible with responsibilities (e.g., cashiering, merchandising, returns, and other duties as assigned).
Essential Skills And Experience
- Able to work a flexible schedule based on the store’s needs.
- Strong customer service experience.
- Demonstrated ability to engage with customers and understand their needs.
- Ability to collaborate and work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Honesty and integrity regarding customer and business information.
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, and stand/walk continuously.
- Preferred but not required: experience selling products or services.
Staples does not sponsor applicants for work visas for this position.
Qualifications
- Able to work a flexible schedule based on the store’s needs.
- Strong customer service experience.
- Demonstrated ability to engage and speak to customers and understand their needs.
- Ability to collaborate and work cooperatively in a high-paced environment.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
Employment Type
Job Function
- Sales and Business Development
Industries
Locations referenced: Sea Girt, NJ; Tinton Falls, NJ. Shift and location details will be provided by the recruiter.