Retail Sales Specialist

IDT Corporation; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A premier telecommunications company seeks a passionate Retail Sales Specialist to join their team. This role involves outside sales, developing customer relationships, and supporting them with a range of retail products. The ideal candidate will have experience in merchant services and be motivated to drive sales in a competitive market.

Qualifications

• 1-2 years’ experience in selling Merchant Services.
• Experience with PoS implementation and sales preferred.
• Bilingual (English and Spanish) is a plus.

Responsibilities

• Responsible for outside, direct sales of products and services.
• Develop a plan to increase product reach and ensure customer satisfaction.
• Provide light tech support on customer equipment.

Skills

Communication

Multitasking

Customer Satisfaction

Sales Skills

Technical Support

Tools

MS Office

CRM

Job description

National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!

NRS' Retail Solutions bring our customers' small businesses to the next levelby helping them monitor and grow their business more effectively.

The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Chicago area. These products include point of sale systems, credit card processing, cash advance, and our future products too.

Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction.

About the Opportunity:

• Make commissions fromdirect sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products.
• Drive the completion of theapplication process, follow ups, and close deals.
• Help our customers understand how to use our services effectively.
• Light tech support on your customers' equipment.
• Setup andfollow up on installation and appointment schedules.
• Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.

What we would like to see:

• Motivated Individual with at least 1-2 years’ experience in selling Merchant Services
• Prior experience with PoS implementation and sales.
• Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered
• Must be prepared to travel and go door-to-door visiting customers
• Basic computer skills – comfortable using tablet and/or Bluetooth equipment
• Knowledge of MS office and CRM required
• Ability to communicate, present and influence key stakeholders at all levels
• Proven ability to multitask while maintaining sharp attention to detail

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.