Retail Sales Specialist

Charter Communications; Green (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free and discounted internet, TV, and mobile services

Job summary

Charter Communications is looking for a Retail Sales Specialist in Green, Ohio. In this role, you will promote our products and services, drive sales, and enhance customer experiences. We're seeking individuals with strong interpersonal skills and a passion for technology.

The position offers competitive hourly pay, with opportunities for commission and additional incentives. Join us to build a rewarding career in a dynamic retail environment.

Qualifications

• High comfort level with personal technology, including mobile devices.
• Ability to read, write, speak, and understand English effectively.
• Strong performance in a fast-paced team environment.

Responsibilities

• Promote and sell products and services to customers.
• Build positive customer relationships and enhance the customer experience.
• Maintain a clean and welcoming retail store atmosphere.

Skills

Proficiency in cash handling

Personal technology comfort

Effective communication

Strong interpersonal skills

Self-motivation and competitive spirit

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $18.00 per hour base pay, with the potential to earn $22.50 per hour through commission and incentives. Plus, enjoy perks such as free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you’ll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum’s dress code in a moderately noisy retail environment.

Required Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast‑paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem‑solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $24.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and certain positions are eligible for additional forms of incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $9,360.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.