Retail Sales Specialist

Staples; Chelmsford (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Weekly pay

Employee discounts on merchandise

Retail discounts at other retailers

401(k) with company match

Dental insurance

Vision insurance

Competitive compensation

Job summary

Staples is hiring Sales Specialists to provide exceptional customer service in-store and via the kiosk. You’ll help customers find total solutions, learn their needs, and contribute to a fun, team-oriented retail culture. Training is provided and hiring is immediate, with opportunities for in-person interviews after applying.

Perks include flexible part-time hours, PTO, weekly pay, employee discounts, 401(k) match, and health benefits. Staples does not sponsor work visas.

Qualifications

• Flexible schedule based on store needs.
• Strong customer service experience.
• Ability to engage and speak to customers to understand their needs.
• Collaborate in a high paced and sometimes stressful environment.
• Manage conflict in a calm, cooperative manner.
• Act with honesty and integrity regarding customer information.
• Lift/move materials in the 10-50 pound range and stand/walk for long periods.
• Experience selling products or services is preferred.

Responsibilities

• Create a positive, inviting environment for customers and learn their tech needs.
• Stay current on technology products and services to offer a total solution.
• Respond quickly to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on responsibilities (cashier, merchandising, returns, other duties).

Skills

Customer service

Flexible schedule

Engage customers

Team collaboration

Conflict resolution

Integrity

Physical ability 10-50lbs

Sales experience

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.