Retail Sales Specialist

Staples; Butler (Butler County); On-site; USD 16,531,000 - 24,797,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Employee discount

401(k) match

Medical & vision insurance

Career growth

Weekly pay

Job summary

Staples is hiring Sales Specialists to deliver exceptional customer service in-store and at the kiosk. You’ll learn customers’ needs and provide total solutions in a fun, team-oriented retail environment.

Hiring immediately with training provided, you’ll grow with the store and support both sales and service goals. Responsibilities include welcoming customers, staying current on products, responding to requests on the sales floor, and collaborating across departments to hit metrics.

Qualifications

• Flexible schedule required to match store needs.
• Strong customer service experience.
• Ability to engage customers and understand their needs.
• Ability to collaborate in a fast-paced, team environment.
• Ability to manage conflicts professionally.
• Honesty and integrity with customer and business information.
• Able to lift/move 10–50 pounds, climb ladders, stand/walk for long periods.
• Experience selling products or services preferred.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Skills

Flexible schedule

Customer service

Engage customers

Team collaboration

Conflict management

Integrity

Lifting ability

Sales experience

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.