Retail Sales & Service Specialist

R301US Hibbett Retail, Inc.; Madison (WI); On-site; USD 13,000 - 18,000; Full time

Job summary

Hibbett is hiring a Sales Associate in Madison, Wisconsin. The role focuses on delivering exceptional customer service, driving sales, and promoting merchandise in a fast-paced store environment.

The position reports to the Store Manager and requires a friendly, motivated attitude to represent the brand across all customer interactions. The role emphasizes team collaboration, adherence to store policies, and continuous improvement in selling skills, with a strong emphasis on customer

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise.
• Set and strive to exceed sales targets.
• Follow all company policies and visuals manuals.
• Assist in daily store operations and upkeep.
• Present merchandise to promote sales according to knowledge guides.
• Identify and communicate merchandise needs and pricing concerns to management.
• Participate in staff meetings and trainings.
• Help protect company assets and report potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett is hiring a Sales Associate in Madison, Wisconsin. The role focuses on delivering exceptional customer service, driving sales, and promoting merchandise in a fast-paced store environment.

The position reports to the Store Manager and requires a friendly, motivated attitude to represent the brand across all customer interactions. The role emphasizes team collaboration, adherence to store policies, and continuous improvement in selling skills, with a strong emphasis on customer