Retail Sales & Service Specialist

Rocky; Andover (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Rocky in Andover, MA is seeking a friendly sales associate who delivers exceptional customer service, processes sales quickly and accurately, and supports daily store operations. You will greet customers, operate registers, stock merchandise, and maintain displays while collaborating with management to hit sales targets.

Responsibilities include assisting customers, handling receipts and returns, and contributing to a clean, organized shopping environment.

Qualifications

• Provide amazing customer service and assist customers with product needs.
• Experience with cashiering and handling transactions.
• Ability to work in a fast-paced retail environment and help stock shelves.

Responsibilities

• Combine excellent customer service with sales skills.
• Cashiering: ring on registers and handle receipts, refunds, and changes.
• Maintain store cleanliness and organize displays, end-caps, and promotional areas.
• Assist management to achieve sales and productivity goals.
• Stock merchandise and ensure displays are merchandised and maintained.
• Attend monthly store meetings and participate in promotions.

Skills

Customer service

Sales skills

Cashiering

Store operations

Job description

Rocky in Andover, MA is seeking a friendly sales associate who delivers exceptional customer service, processes sales quickly and accurately, and supports daily store operations. You will greet customers, operate registers, stock merchandise, and maintain displays while collaborating with management to hit sales targets.

Responsibilities include assisting customers, handling receipts and returns, and contributing to a clean, organized shopping environment.