Customer-Driven Retail Sales Specialist

Rocky; Agawam (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Rocky in Agawam, MA seeks a Sales Associate focused on delivering helpful customer service and efficient transaction processing. You will engage customers, determine needs, and support store operations to keep merchandising and stock in top condition.

Responsibilities include greeting customers, handling sales, processing receipts and refunds, and participating in promotions. This role emphasizes accuracy, speed, and a friendly, team-based approach to daily tasks.

Qualifications

• Customer service focus with ability to upsell and meet customer needs.
• Experience handling sales transactions accurately and efficiently.
• Ability to maintain store appearance and stock levels.
• Familiarity with promotions, advertisements and Ace Rewards program.

Responsibilities

• Greet customers and determine their needs.
• Ring transactions accurately and manage cash at registers.
• Maintain orderly register area and stocked supplies.
• Support merchandising, displays, and stock replenishment.
• Assist in achieving sales and productivity goals with management.
• Attend store meetings and participate in promotional activities.

Skills

Customer service

Sales skills

Cashier operations

Merchandising

Stocking

Promotions knowledge

Tools

Cash register

POS system

Job description

Rocky in Agawam, MA seeks a Sales Associate focused on delivering helpful customer service and efficient transaction processing. You will engage customers, determine needs, and support store operations to keep merchandising and stock in top condition.

Responsibilities include greeting customers, handling sales, processing receipts and refunds, and participating in promotions. This role emphasizes accuracy, speed, and a friendly, team-based approach to daily tasks.