Retail Sales & Customer Experience Associate

Rocky; Worcester (MA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Rocky in Worcester is seeking a sales associate to deliver amazing customer service and drive sales. You will greet customers, assess their needs, ring up purchases accurately, and maintain a clean, organized store environment.

The role includes stocking, receiving shipments, and supporting promotions while collaborating with the management team to meet store goals. Prior cashier and merchandising experience is preferred.

Qualifications

• Customer service experience is required.
• Strong sales skills and ability to engage customers.
• Experience with cash registers and point-of-sale systems.
• Merchandising and stock replenishment experience.
• Ability to work with management to meet sales goals.
• Excellent communication and team collaboration.

Responsibilities

• Provide friendly, helpful service to customers.
• Process sales quickly and accurately at the register.
• Greet customers and assess their needs.
• Keep the store clean, organized, and properly merchandised.
• Assist with receiving shipments and stocking.
• Support promotional displays and merchandising programs.

Skills

Customer service

Sales skills

Cashier experience

Job description

Rocky in Worcester is seeking a sales associate to deliver amazing customer service and drive sales. You will greet customers, assess their needs, ring up purchases accurately, and maintain a clean, organized store environment.

The role includes stocking, receiving shipments, and supporting promotions while collaborating with the management team to meet store goals. Prior cashier and merchandising experience is preferred.