Retail Sales & Service Associate — Unlimited Commission

FirstCash, Inc.; Fairborn (OH); On-site; USD 15,000 - 19,000; Full time

Job summary

FirstCash, Inc. in Ohio is hiring a Full-Time Retail Sales Associate to provide friendly customer service, assist with pawn and short-term loan services, and help customers find merchandise.

The role offers $11.00–$14.00 per hour with unlimited commission, typically up to 8%, plus earned wage access, employee discounts, benefits, and opportunities for growth. Stores generally open 9AM–6PM and require weekend availability.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer‑focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Basic math

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

FirstCash, Inc. in Ohio is hiring a Full-Time Retail Sales Associate to provide friendly customer service, assist with pawn and short-term loan services, and help customers find merchandise.

The role offers $11.00–$14.00 per hour with unlimited commission, typically up to 8%, plus earned wage access, employee discounts, benefits, and opportunities for growth. Stores generally open 9AM–6PM and require weekend availability.