Retail Sales Associate — Unlimited Commission & Benefits

National Pawn - NC; Gastonia (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay + 8% commission

Earned wage access

Employee discounts

Medical, dental, vision, life

401(k) auto-enrollment

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking a Retail Sales Associate to greet customers, assist with sales and pawn services, and explain loan terms. Earn hourly pay plus commission on performance in a fast-paced shop environment.

The role emphasizes friendly, accurate service, cash handling, and teamwork. Flexible hours include weekends; benefits listed in the posting may apply. Training and compliance with policy are required.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.
• Basic math and computer skills; experience using retail checkout systems is a plus.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Bilingual

Flexibility

Education

High school diploma or GED

Tools

Retail checkout systems

Job description

FirstCash Holdings, Inc. is seeking a Retail Sales Associate to greet customers, assist with sales and pawn services, and explain loan terms. Earn hourly pay plus commission on performance in a fast-paced shop environment.

The role emphasizes friendly, accurate service, cash handling, and teamwork. Flexible hours include weekends; benefits listed in the posting may apply. Training and compliance with policy are required.