Retail Sales Representative

Verizon Authorized Retailer, TCC; Palmer (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Career Development

Paid Time Off

Paid Community Time Off

Employees Matter Day

Generous Community Grant Opportunities

Employee Resource Groups

Medical, Dental, Vision

401K with Company Match

Long-Term and Short-Term Disability

Critical and Accident Benefits

Family Related Time Off

Employee Assistance Program

Employee Referral Program

Verizon Wireless Discount Options

Rewards and Recognition

Job summary

At TCC, Verizon Authorized Retailer, a Sales Associate greets customers, assesses their wireless needs, and presents solutions with clear value. You’ll build trust through in-store and phone interactions, aiming to exceed expectations and drive personal and store success.

The role offers a competitive pay mix with uncapped commissions, bonuses, and profit sharing, plus training, growth opportunities, and a supportive team focused on community impact.

Qualifications

• Telecommunication or wireless sales experience.
• Experience in a fast-paced wireless retail sales position.
• At least a high school diploma.
• Ability to work guaranteed full-time hours and a flexible schedule.

Responsibilities

• Open the store and greet customers, starting conversations and building rapport.
• Identify customer needs and present wireless solutions with clear value.
• Deliver excellent customer care in-store or over the phone to exceed expectations.

Skills

Telecommunication sales

Wireless retail sales

Customer focus

High energy

Flexibility

Education

High school diploma

Job description

About the Company

TCC, Verizon Authorized Retailer - Retail Sales Representative: At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort— that's where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit‑sharing bonus, your earning potential is truly unlimited for those who are motivated to win.

Pay

Average Salary: $55-65,000 per year. Salary includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing. Hourly Guaranteed Pay and Same‑Day Pay options.

Day in the Life

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling— it's about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in‑store or over the phone, is an opportunity to create value, build trust, and exceed expectations. Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long‑term career. And through community involvement, the impact of the role extends far beyond the store.

Benefits

• Career Development
• Paid Time Off
• Paid Community Time Off
• Employees Matter Day
• Generous Community Grant Opportunities
• Employee Resource Groups
• Medical, Dental, Vision
• 401K with Company Match
• Long‑Term and Short‑Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Qualifications

• Telecommunication or wireless sales experience
• Experience working in a fast‑paced wireless retail sales position
• Energized by a competitive, goal‑driven sales environment where performance is rewarded
• At least a high school diploma
• Ability to work guaranteed full‑time hours
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Ability to work in a retail, storefront environment
• Reliable transportation
• May require ability to work in multiple locations
• Requires frequent standing and ability to stand, sit, walk, and bend for extended periods of time
• Ability to lift 10 pounds as needed
• Ability to travel approximately 10%, based on the needs of the business
• Legally authorized to work in the U.S.