Retail Sales Representative

TCC Wireless (T-Mobile); Bellevue (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in wireless services is seeking a Retail Sales Representative to join their dynamic team. This role offers a vibrant and fast-paced environment where you will connect with customers, provide exceptional service, and drive sales. As a key member of the team, you will have the opportunity to build lasting relationships while assisting customers with their needs. The company values energetic and passionate individuals who are eager to learn and grow within the organization. If you thrive in a customer-focused setting and are ready to make an impact, this position is perfect for you.

Benefits

Aflac Insurance

401k match

Phone discounts

Growth opportunities

Qualifications

• Minimum 6 months retail or sales experience with a customer focus.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Provides world-class customer service and drives revenue by acquiring new customers.
• Assists in store operations, including cash handling and inventory management.

Skills

Customer Service

Sales Experience

Problem-Solving

Communication Skills

Education

High School Diploma or GED

Job description

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Full-Time Retail Sales Representative

T-Mobile Premium Retailer – TCC Wireless

Base pay and commission!

The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP, you are the connection between the customer and the T-Mobile brand. You are fun, energetic, and passionate about the wireless industry, knowledgeable about the latest phones and pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships with your customers and colleagues.

Essential Functions

• Provides world-class customer service, including greeting customers, answering phones, and assessing their needs.
• Drives revenue by acquiring new customers, maximizing existing accounts, and identifying opportunities.
• Builds relationships with customers and employees across channels.
• Assists in opening, closing, and operating the store, including cash handling and inventory management.
• Ensures compliance with company policies.
• Maintains store appearance and cleanliness.
• Explores customer needs and supports service activations, bill payments, and upgrades.
• Achieves performance metrics.

Minimum Qualifications

• High School Diploma or GED
• At least 18 years of age
• Minimum 6 months retail or sales experience with a customer focus
• Legally authorized to work in the U.S.
• Availability to work nights, weekends, and holidays
• Professional, energetic, honest, patient, and empathetic
• Strong problem-solving and communication skills
• Reliable transportation
• Ability to stand for long periods and lift up to 25 pounds

Benefits Offered

• Aflac Insurance
• 401k match
• Phone discounts
• Growth opportunities

EEO Statement

TCC Wireless LLC is an equal opportunity employer. We do not discriminate based on age, race, gender, or other protected characteristics.

Other Duties

This job description is not exhaustive; duties may change at any time.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Wireless Services