Retail Sales & Recovery Specialist — Customer Experience

Macy's; Dededo Municipality (GU); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Sales & Recovery Colleague to deliver a welcoming shopping experience through genuine hospitality and attention to detail. You’ll keep the store clean, organized, and visually engaging, maintaining merchandise displays and tidy fitting rooms.

You’ll support sales goals with a friendly approach, recover the floor and fitting rooms, and acknowledge customers by name, contributing to a positive, collaborative team environment.

Qualifications

• Must communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Maintain a clean, organized store and engaging displays.
• Assist customers with warmth and personal conversations to drive sales.

Skills

Customer service

Communication

Flexibility

Teamwork

Attention to detail

Tools

POS system

Handheld devices

Job description

Macy's is seeking a Retail Sales & Recovery Colleague to deliver a welcoming shopping experience through genuine hospitality and attention to detail. You’ll keep the store clean, organized, and visually engaging, maintaining merchandise displays and tidy fitting rooms.

You’ll support sales goals with a friendly approach, recover the floor and fitting rooms, and acknowledge customers by name, contributing to a positive, collaborative team environment.