Customer-Focused Retail Sales & Recovery Specialist

Macy's; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Employee Resource Groups

Volunteer opportunities

Employee Assistance Program

Job summary

Macy's Retail Sales & Recovery Colleague is responsible for delivering a welcoming shopping experience with genuine hospitality. You keep the floor tidy, support display updates, and assist customers, contributing to sales goals while upholding Macy's standards of service.

This role emphasizes teamwork, effective communication, and reliable attendance, with full-time hours and opportunities to participate in a comprehensive benefits program in a dynamic retail environment.

Qualifications

• Customer service experience preferred.
• Able to read and communicate in English.
• Flexible availability, including weekends.
• Strong interpersonal skills.
• Comfort with technology and handheld devices.

Responsibilities

• Greet customers and offer a warm, helpful shopping experience.
• Maintain clean and organized sales floor and fitting rooms.
• Assist with product displays, signage, and pricing accuracy.
• Support store goals by delivering high-quality service and teamwork.

Skills

Customer service

Communication

Teamwork

Tools

POS System

Job description

Macy's Retail Sales & Recovery Colleague is responsible for delivering a welcoming shopping experience with genuine hospitality. You keep the floor tidy, support display updates, and assist customers, contributing to sales goals while upholding Macy's standards of service.

This role emphasizes teamwork, effective communication, and reliable attendance, with full-time hours and opportunities to participate in a comprehensive benefits program in a dynamic retail environment.