Retail Sales & Recovery Specialist

Macy's; Danbury (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Eight paid holidays

Merchandise discounts

Employee Assistance Program

Job summary

Macy's Retail Sales & Recovery Colleague is responsible for creating a welcoming shopping experience through hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready.

You will greet customers, build friendly conversations, recover the floor and fitting rooms, update signs and pricing, and support merchandise moves while finishing with Loyalty

Qualifications

• Excellent hospitality and attention to detail.
• Ability to communicate clearly with customers and teammates.
• Willingness to adapt to changing priorities and schedules.

Responsibilities

• Maintain a clean, organized, and visually engaging sales floor.
• Greet customers, engage in friendly conversations, and provide service.
• Recover floor and fitting rooms; update signs and pricing; support merchandise moves.
• Finish Strong by explaining Loyalty benefits and ensuring customer needs are met.
• Support teammates and collaborate to achieve store goals.
• Deliver consistent, high-quality service throughout shifts.

Skills

Customer service

Communication

Teamwork

Flexible availability

Policy reading

Adaptability

Tech literacy

Job description

Macy's Retail Sales & Recovery Colleague is responsible for creating a welcoming shopping experience through hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready.

You will greet customers, build friendly conversations, recover the floor and fitting rooms, update signs and pricing, and support merchandise moves while finishing with Loyalty