Retail Sales & Recovery Specialist

Macy's, Inc.; Tacoma (WA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Tacoma, WA is seeking a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through friendly, attentive service. You’ll keep the store clean, organized, and visually engaging, recover the floor and fitting rooms, and assist customers to complete purchases with care.

The role supports sales goals, requires flexible availability including weekends and holidays, and offers benefits like health coverage, paid time off, and employee discounts.

Qualifications

• Customer service experience and friendly, approachable demeanor.
• Clear communication with customers, co-workers, and supervisors.
• Flexible availability including days, evenings, weekends and holidays.
• Ability to work well in a team and adapt to changing priorities.
• Comfort with using handheld devices and store technology.

Responsibilities

• Create a welcoming shopping experience with genuine hospitality.
• Maintain clean, organized, and visually engaging sales floor and fitting rooms.
• Support merchandise moves and on-floor recovery to keep pricing and signs current.
• Assist customers in a friendly, personalized manner and close transactions effectively.

Skills

Customer service

Effective communication

Flexible availability

Team collaboration

Digital device use

Job description

Macy's in Tacoma, WA is seeking a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through friendly, attentive service. You’ll keep the store clean, organized, and visually engaging, recover the floor and fitting rooms, and assist customers to complete purchases with care.

The role supports sales goals, requires flexible availability including weekends and holidays, and offers benefits like health coverage, paid time off, and employee discounts.