Seasonal Retail Sales & Recovery Specialist

Macy's; Springfield (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Volunteer opportunities

Merchandise discounts

Job summary

Macy's is hiring a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through genuine hospitality and attention to detail. You will maintain displays, tidy fitting rooms, and keep the sales floor ready for customers while supporting your team to reach sales goals.

You will interact with customers, share information about promotions and loyalty benefits, and ensure a high-standard store environment. This role emphasizes teamwork, reliability, and strong guest service.

Qualifications

• Ability to communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Flexible availability including days, evenings, weekends and holidays with reliable attendance.

Responsibilities

• Greet customers and create a welcoming shopping experience.
• Keep the sales floor clean, organized and visually engaging; maintain fitting rooms.
• Recover floor and fitting rooms, update signs and pricing, support merchandise moves.
• Promote Macy's Loyalty program benefits and assist customers with their needs.
• Collaborate with teammates to meet sales goals and deliver high-quality service.

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Tools

Cash register

POS terminal

Job description

Macy's is hiring a Retail Sales & Recovery Colleague to help create a welcoming shopping experience through genuine hospitality and attention to detail. You will maintain displays, tidy fitting rooms, and keep the sales floor ready for customers while supporting your team to reach sales goals.

You will interact with customers, share information about promotions and loyalty benefits, and ensure a high-standard store environment. This role emphasizes teamwork, reliability, and strong guest service.