Retail Sales-Project Coordinator

A. O. Smith Corporation; Appleton (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

Retirement savings plan

Tuition assistance

Job summary

A. O. Smith Corporation is seeking personnel in Wisconsin to assist customers with improving water quality by facilitating sale, installation and service of water treatment solutions.

The role emphasizes coordinating service, diagnosing water conditions and ensuring customer satisfaction. Responsibilities include scheduled service coordination, marketing support, and ensuring responses meet company standards; candidates should be capable of handling inquiries and directing questions to

Qualifications

• Proficient with MS Word and MS Excel.
• Strong email and Windows skills.

Responsibilities

• Facilitate the sale of water treatment systems
• Key contributor to marketing and growth initiatives.
• Coordinate the installation and service of residential water treatment solutions
• Diagnose customers water conditions and recommend proper treatment solutions
• Provide quality checks to ensure customer satisfaction and company expectations
• Assist with scheduling of service and sales appointments and address customer questions

Skills

MS Word

MS Excel

E-mail

Windows

Job description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Assist customers with improving the quality of their water. Facilitates the marketing, sales, installation, and service of water treatment solutions.

Responsibilities

• Facilitate the sale of water treatment systems
• Key contributor to marketing and growth initiatives.
• Coordinate the installation and service of residential water treatment solutions
• Responsible for diagnosing customers water conditions and recommending proper treatment solutions for the family’s needs and wants
• Provide quality checks to ensure customer satisfaction and company expectations have been met
• Assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department

Qualifications

• Excellent computer skills in MS Word, MS Excel, E-mail and Windows.
• Responds promptly to customer needs and requests for service and assistance.
• Completes administrative tasks correctly and on time.
• Demonstrates accuracy and thoroughness.
• Must have clean drug test & subject to random drug testing.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

We offer:

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.