Retail Sales Pro: Tech-Savvy Customer Experience

Charter Communications; Santee (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist in California. You will promote and sell our products and services to existing and new customers, serving as the face of our brand at the store.

You’ll help deliver an outstanding customer experience and meet sales, service, and operational goals. The role emphasizes product knowledge, effective listening, handling objections, and building lasting customer relationships.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Ability to read, write, speak, and understand English.
• Experience in fast-paced sales or customer service environments.
• Comfort with personal technology and device usage.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers on products.
• Build positive relationships and overcome objections while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Deliver a welcoming store atmosphere, provide clear communication, adhere to policies, resolve issues and participate in training programs.

Skills

Cash handling

Tech-savvy

Basic math

English proficiency

Customer service

Sales-driven

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Job description

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist in California. You will promote and sell our products and services to existing and new customers, serving as the face of our brand at the store.

You’ll help deliver an outstanding customer experience and meet sales, service, and operational goals. The role emphasizes product knowledge, effective listening, handling objections, and building lasting customer relationships.