Retail Sales Pro: Tech & Entertainment Solutions

Comcast Corporation; Fort Collins (CO); On-site; USD 21,000 - 25,000; Full time

Job summary

Comcast in Fort Collins is seeking an Xfinity Retail Sales Consultant to engage customers, demonstrate products, and drive sales in a fast-paced store environment. You will onboard new customers, resolve issues, and collaborate with care teams to ensure an excellent shopping experience.

The role requires a High School Diploma or GED and 2–5 years of relevant work experience, with availability for evenings, weekends, and holidays.

Qualifications

• High School Diploma / GED (Required)
• 2-5 Years Relevant Work Experience

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned.

Skills

Communication

Critical thinking

Problem solving

Customer-focused

Persuasion

Professional integrity

Resilience

Self motivation

Teamwork

Technical knowledge

Workplace organization

Education

High School Diploma / GED

Job description

Comcast in Fort Collins is seeking an Xfinity Retail Sales Consultant to engage customers, demonstrate products, and drive sales in a fast-paced store environment. You will onboard new customers, resolve issues, and collaborate with care teams to ensure an excellent shopping experience.

The role requires a High School Diploma or GED and 2–5 years of relevant work experience, with availability for evenings, weekends, and holidays.