Retail Sales Pro - Tech & Entertainment Expert

Comcast Resume; Silverdale (WA); On-site; USD 22,000 - 29,000; Full time

Job summary

Comcast, a Fortune 50 leader in media and technology, seeks a Retail Sales Associate to engage customers, showcase products, and drive sales while delivering an outstanding retail experience.

The role requires evenings, weekends, and holidays, with a focus on onboarding new customers and resolving issues in collaboration with customer care. Competitive compensation and benefits accompany the position.

Qualifications

• High School Diploma / GED required.
• 2-5 years of relevant experience in sales or customer service.
• Excellent communication and problem-solving skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively.
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast, a Fortune 50 leader in media and technology, seeks a Retail Sales Associate to engage customers, showcase products, and drive sales while delivering an outstanding retail experience.

The role requires evenings, weekends, and holidays, with a focus on onboarding new customers and resolving issues in collaboration with customer care. Competitive compensation and benefits accompany the position.