Retail Sales Pro - Earn Commission & Help Customers

Spectrum; Santa Monica (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Spectrum, a leading telecommunications provider, is seeking a Retail Sales Specialist in Santa Monica to promote and sell Spectrum's Internet, TV, Mobile, and Voice services. You will be the face of the brand, delivering exceptional customer care and driving sales in a fast-paced store environment.

Ideal candidates have a high school diploma, strong cash handling skills, tech-savviness, and bilingual Spanish abilities.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills
• Bilingual: Spanish.

Responsibilities

• Enhance customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Tech savvy

Basic math

English proficiency

Spanish

Customer service

Sales skills

Communication

Multitasking

Interpersonal skills

Education

High School Diploma

Tools

Mobile devices

Computer applications

Job description

Spectrum, a leading telecommunications provider, is seeking a Retail Sales Specialist in Santa Monica to promote and sell Spectrum's Internet, TV, Mobile, and Voice services. You will be the face of the brand, delivering exceptional customer care and driving sales in a fast-paced store environment.

Ideal candidates have a high school diploma, strong cash handling skills, tech-savviness, and bilingual Spanish abilities.