Retail Sales Pro - Drive Tech & Customer Experience

Spectrum; Kissimmee (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Spectrum is seeking a Retail Sales Specialist to drive sales and deliver top-tier customer service at our Kissimmee, FL stores. You’ll promote and sell Spectrum’s portfolio of Internet, TV, mobile and voice solutions while maintaining a welcoming shopping environment.

The role emphasizes cash handling, product knowledge, and accurate transactions in a fast-paced team setting. A High School Diploma is required, and bilingual Spanish skills are a plus.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Technology proficiency

Math skills

English reading/writing

Goal-based environment

Team-oriented

Interpersonal skills

Self-motivation

Professional demeanor

Bilingual: Spanish

Education

High School Diploma or equivalent

Job description

Spectrum is seeking a Retail Sales Specialist to drive sales and deliver top-tier customer service at our Kissimmee, FL stores. You’ll promote and sell Spectrum’s portfolio of Internet, TV, mobile and voice solutions while maintaining a welcoming shopping environment.

The role emphasizes cash handling, product knowledge, and accurate transactions in a fast-paced team setting. A High School Diploma is required, and bilingual Spanish skills are a plus.