Retail Sales Pro: Customer Experience & Growth

Charter Communications; South Kingstown (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Career growth

Job summary

Charter Communications in Rhode Island is seeking a Retail Sales Specialist to promote Spectrum's Internet, TV, Mobile and Voice services at our store locations. You will engage with customers, understand their needs and guide them to the right solutions.

The role emphasizes cash handling, digital literacy, fast-paced teamwork, and the ability to meet sales and service goals while maintaining a welcoming store environment.

Qualifications

• High School Diploma or equivalent is required.
• Experience with cash handling and accurate payment transactions.
• Comfort with personal technology and mobile devices; basic computer skills.
• Strong reading, writing and speaking English; ability to multitask and adapt to change.

Responsibilities

• Promote and sell Spectrum products and services to existing and new customers.
• Identify sales opportunities and create positive customer experiences through product support and education.
• Maintain knowledge of Spectrum products, pricing, promotions and store standards; minimize losses.
• Deliver a welcoming store atmosphere with clear communication, policy adherence and issue resolution.

Skills

Cash handling

Customer service

Communication

Tech-savvy

English proficiency

Education

High School Diploma or equivalent

Job description

Charter Communications in Rhode Island is seeking a Retail Sales Specialist to promote Spectrum's Internet, TV, Mobile and Voice services at our store locations. You will engage with customers, understand their needs and guide them to the right solutions.

The role emphasizes cash handling, digital literacy, fast-paced teamwork, and the ability to meet sales and service goals while maintaining a welcoming store environment.