Retail Sales Pro - Customer Experience Champion

Comcast of the District, LLC; Washington (District of Columbia); On-site; USD 39,000 - 55,000; Full time

Job summary

Comcast of the District, LLC is seeking a motivated Retail Sales Associate in Washington, DC to engage customers, demonstrate products, and drive store sales.

You will listen to needs, propose tailored solutions, onboard new customers, and partner with care teams to resolve issues while maintaining a clean, welcoming store. This role requires flexibility to work evenings, weekends, and holidays as necessary, with a strong focus on customer satisfaction and teamwork.

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant work experience.
• Excellent communication and customer service skills.

Responsibilities

• Engage customers, demo features, and explain products.
• Listen to needs and provide tailored solutions.
• Meet or exceed sales targets and follow up with customers for satisfaction.
• Maintain a flexible schedule including evenings, weekends, and holidays as necessary.
• Facilitate onboarding for new customers and ensure they understand product usage.
• Collaborate with customer care to troubleshoot and resolve issues.
• Adhere to store policies and maintain a professional environment.
• Attend training and team huddles; ensure punctual attendance.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast of the District, LLC is seeking a motivated Retail Sales Associate in Washington, DC to engage customers, demonstrate products, and drive store sales.

You will listen to needs, propose tailored solutions, onboard new customers, and partner with care teams to resolve issues while maintaining a clean, welcoming store. This role requires flexibility to work evenings, weekends, and holidays as necessary, with a strong focus on customer satisfaction and teamwork.