Retail Sales Pro: Create Memorable Customer Moments

Macy's; Salem (NH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holiday pay

Merchandise discounts

Job summary

Macy’s is hiring a Retail Selling Colleague who blends selling with genuine hospitality, understanding each customer’s needs, and offering personalized recommendations. You’ll connect customers with products and services on the sales floor or in the fitting room with warmth, product knowledge, and a personal approach.

This role goes beyond a cashier; you’ll help maintain a welcoming, organized space and stay focused on achieving selling goals while building loyalty through trust and service.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Comfortable communicating and collaborating with customers and colleagues.
• Capable of meeting daily sales goal challenges.

Responsibilities

• Welcome customers, engage with friendly conversations, and build relationships.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Assist with merchandise moves and price signage.
• Share Loyalty program benefits and help customers complete purchases.
• Collaborate with team to deliver outstanding shopping experiences.

Skills

Customer service

Communication

Teamwork

Sales mindset

Tools

POS system

Job description

Macy’s is hiring a Retail Selling Colleague who blends selling with genuine hospitality, understanding each customer’s needs, and offering personalized recommendations. You’ll connect customers with products and services on the sales floor or in the fitting room with warmth, product knowledge, and a personal approach.

This role goes beyond a cashier; you’ll help maintain a welcoming, organized space and stay focused on achieving selling goals while building loyalty through trust and service.