Retail Sales Pro - Create Memorable Customer Moments

Macy's; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s in Boston is seeking a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs and connecting them with the right products and services on the floor or in the fitting room.

Join a team that values teamwork, training, and delivering memorable shopping experiences with competitive pay, benefits, and opportunities for growth. Flexibility for weekends and varying shifts is expected.

Qualifications

• Knowledge of products to guide customer choices.
• Clear communication with customers in person and via phone or online.
• Ability to meet sales goals and participate in promotions.
• Familiarity with point-of-sale systems and store apps.
• Willingness to learn and stay updated on trends.

Responsibilities

• Greet customers warmly and build rapport.
• Recommend products based on customer needs.
• Offer options to complete the sale and close purchases.
• Wrap up the shopping journey and thank customers.
• Know store products, loyalty programs, pricing, and markdowns.
• Maintain clean, organized selling spaces and fitting rooms.
• Contribute to friendly, collaborative store culture.

Skills

Product Knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Education

No formal education required

Job description

Macy’s in Boston is seeking a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs and connecting them with the right products and services on the floor or in the fitting room.

Join a team that values teamwork, training, and delivering memorable shopping experiences with competitive pay, benefits, and opportunities for growth. Flexibility for weekends and varying shifts is expected.