Retail Sales Pro: Commission, Perks & Growth

Charter Communications, Inc.; City of Syracuse (NY); On-site; USD 24,796 - 33,888; Full time

Benefits offered by this job

Free internet

Discounted TV

Discounted mobile service

Job summary

Spectrum is hiring a Retail Sales Specialist to be the face of our stores, promoting and selling the Spectrum portfolio of products and services to both existing and new customers.

You will help enhance the customer experience, meet sales and service goals, handle transactions accurately, and stay informed on pricing, promotions, and store standards.

Qualifications

• High School Diploma or equivalent.
• Cash handling and accurate payment transactions.
• Proficiency with personal technology including mobile devices and computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English; prioritize and multitask.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with customers and colleagues in person, on the phone and in writing.
• Self-motivated with a desire to exceed sales goals.
• Positive and professional demeanor with strong attention to detail.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, active listening, and overcoming objections while communicating value of Spectrum products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.

Skills

Cash handling

Personal tech proficiency

Basic math

English literacy

Goal-based environment

Team environment

Interpersonal skills

Self-motivation

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer applications

Mobile devices

Job description

Spectrum is hiring a Retail Sales Specialist to be the face of our stores, promoting and selling the Spectrum portfolio of products and services to both existing and new customers.

You will help enhance the customer experience, meet sales and service goals, handle transactions accurately, and stay informed on pricing, promotions, and store standards.