Retail Sales Pro - Commission-Eligible & Customer-First

Charter Communications, Inc.; Wauwatosa (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Benefits package

Job summary

Charter Communications' Spectrum brand is seeking a Retail Sales Specialist in Wisconsin to promote and sell our Internet, TV, and mobile services to existing and new customers. You’ll be the face of our brand, delivering exceptional customer care and driving sales at our store locations.

Requirements include a High School Diploma or equivalent, comfort with technology, and strong communication skills. Prior sales or service experience is a plus in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort with personal technology and video platforms.
• Ability to read, write, speak, and understand English.
• 1–5 years sales/customer service experience preferred.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and educating customers on products.
• Building positive customer relationships and handling objections to resell value.
• Maintaining knowledge of Spectrum products, pricing, and promotions.
• Delivering a welcoming store atmosphere and adhering to policies; participating in training.

Skills

Cash handling

Mobile devices

Basic math

English literacy

Customer service

Communication

Interpersonal skills

Self-motivated

Sales mindset

Education

High School Diploma or equivalent

Job description

Charter Communications' Spectrum brand is seeking a Retail Sales Specialist in Wisconsin to promote and sell our Internet, TV, and mobile services to existing and new customers. You’ll be the face of our brand, delivering exceptional customer care and driving sales at our store locations.

Requirements include a High School Diploma or equivalent, comfort with technology, and strong communication skills. Prior sales or service experience is a plus in a fast-paced retail environment.