Retail Sales Print Supervisor

Staples; Norridge (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus plan

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

Employee benefits

Job summary

Staples in the United States is seeking a Print Supervisor to lead a team in selling total print solutions and driving customer satisfaction. You will be part of a collaborative, fast-paced retail culture with opportunities for career growth and in-store success.

Responsibilities include coaching staff, engaging customers, and leveraging Salesforce.com to manage relationships while ensuring high standards of service and operational excellence.

Qualifications

• Ability to lead a team and manage multiple priorities.
• Focus on customer engagement, quality, and community.
• Experience overcoming objections and guiding customers to total print solutions.
• Strong communication skills and collaborative mindset.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement and quality.
• Coach associates in service excellence, consultative selling, and total solutions.
• Lead and develop a team to achieve operational excellence in sales and margins.
• Consult with customers to offer appropriate options and deliver a total print solution.

Skills

Team leadership

Customer engagement

Sales and service

Communication

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store's needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.