Retail Sales Print Supervisor

Staples; New York (NY); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Career development

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Discounts at retailers

Job summary

Staples in New York seeks a Print Supervisor to lead a team delivering print and marketing solutions in-store. You will focus on customer engagement, quality service, and community involvement while driving sales and margins.

You will coach associates in service excellence and consultative selling, leveraging in-store technology to grow customer relationships. This role requires flexibility and teamwork in a bustling retail setting.

Qualifications

• Flexible schedule required.
• Experience directing a team or supervising others.
• Basic computer skills to open, save and email documents.
• Attention to detail with a keen eye for quality issues.
• Experience overcoming objections and understanding customer needs.
• Ability to collaborate in a high-paced environment.
• Ability to manage conflict professionally.
• Demonstrates honesty and integrity with customer/business information.
• Ability to lift/move 10–50 pounds and stand/walk continuously.

Responsibilities

• Connect with customers and build relationships to provide print/marketing solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team focused on operational excellence and profitable sales.
• Consult with customers, ask open-ended questions, and deliver total print solutions.
• Use Salesforce.com to manage customers through in-store engagement and outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Objection handling

Collaboration in fast-paced env

Conflict management

Integrity & honesty

Lifting/mobility (10-50 lbs)

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

• Drive customer satisfaction by focusing on customer engagement, quality, and the community

• Coach associates in exceptional service, consultative selling, and total solutions

• Lead and develop a team committed to operational excellence in driving profitable sales & margin

• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Experience directing a team and/or supervising others while managing many priorities

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues

• Experience overcoming objection and engaging with customers to understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.