Retail Sales Print Supervisor

Staples; Champaign (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with match

Medical, dental and vision insurance

Associate discounts

Retail discounts

Job summary

Staples in Champaign, IL is seeking a Print Supervisor to lead a team delivering total print solutions for customers, enhancing store results and satisfaction. You will coach staff, manage operations, and use Salesforce to grow relationships in a busy retail setting.

This full-time role offers competitive pay, benefits, and growth opportunities within a collaborative, team-oriented environment.

Qualifications

• Experience directing a team in a retail setting.
• Ability to coach associates in exceptional service and consultative selling.
• Strong attention to quality and customer needs.
• Proficiency with Microsoft Word and email.
• Ability to lift 10–50 pounds and stand/walk for long periods.
• Flexible schedule based on store needs.

Responsibilities

• Lead a store print team to achieve sales goals and drive results.
• Provide total print solutions and creative options for customers.
• Coach associates in exceptional service and consultative selling.
• Leverage Salesforce.com to manage customer relationships and outreach.
• Ensure operational excellence and profitability while maintaining a positive store culture.

Skills

Team leadership

Customer engagement

Sales and upselling

Microsoft Word/Email

Attention to detail

Lifting 10-50 pounds

Tools

Salesforce.com

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

• Drive customer satisfaction by focusing on customer engagement, quality, and the community

• Coach associates in exceptional service, consultative selling, and total solutions

• Lead and develop a team committed to operational excellence in driving profitable sales & margin

• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Experience directing a team and/or supervising others while managing many priorities

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues

• Experience overcoming objection and engaging with customers to understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.