Retail Sales Print Supervisor

Staples, Inc.; Naperville (IL); Presencial; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time hours

Paid time off

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Descripción de la vacante

Staples in Naperville, IL is seeking a Print Supervisor to lead a team in selling and providing total print solutions that help customers achieve print and marketing goals. You will be part of a fun, team-oriented retail culture and may have an opportunity for an in-person interview soon.

The role emphasizes coaching staff in exceptional service, driving sales and margins, and using Salesforce to manage customer relationships. A flexible schedule and ability to lift 10–50 pounds are expected.

Formación

• Experience directing a team and managing multiple priorities.
• Flexible schedule based on store needs.
• Basic computer skills to open/save/send files and use MS Word.

Responsabilidades

• Lead and coach a team to deliver exceptional customer service.
• Drive sales and profitability through total print solutions.
• Build relationships with customers and identify value-added print options.
• Consult with customers and propose appropriate print solutions to increase order value.
• Leverage Salesforce to manage customer relationships and outreach.
• Be flexible to perform other duties as assigned.

Conocimientos

Team leadership

Customer service

Sales

Salesforce

Microsoft Word

Herramientas

Salesforce

Descripción del empleo

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.