Retail Sales Print Supervisor

Staples; Kent (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Weekly pay

Generous paid time off (PTO)

Career development program

Discounts at retailers

Job summary

Staples in Kent, WA is seeking a Print Supervisor to lead a team in driving print and marketing solutions. You will engage customers, manage a team, and focus on service quality while promoting total solutions to increase sales and customer satisfaction.

The role emphasizes collaborative leadership, efficient operations, and the use of Salesforce.com to nurture customer relationships. This is a full-time, on-site position offering comprehensive benefits and weekly pay.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills to open, save and send electronic files, email, and use Word.
• Attention to detail and a keen eye for quality issues.
• Experience overcoming objections and engaging with customers to understand needs.
• Ability to collaborate in a high paced environment and manage conflict calmly.
• Honesty and integrity with customer and business information.
• Ability to lift/move materials in the 10–50 lb range, climb ladders, stand and walk.
• Staples does not sponsor applicants for work visas.

Responsibilities

• Lead and supervise a team to meet sales and customer service goals.
• Provide total print solutions and engage customers to drive sales and dollars per transaction.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Use Salesforce.com to manage customer relationships and outreach.
• Ensure operational excellence to drive profitable sales and margin.
• Deliver in-store consultative selling and appropriate print solutions based on customer needs.

Skills

Team leadership

Customer service

Communication

Sales

Retail experience

Conflict management

Tools

Salesforce.com

Microsoft Word

Job description

Address 25420 104th Avenue Southeast, Kent, WA, 98030, US

Compensation $20.00 - $20.25/hour

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Experience directing a team and/or supervising others while managing many priorities

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

Attention to detail and keen eye for noticing quality issues

Experience overcoming objection and engaging with customers to understand their needs

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.