Retail Sales Print Supervisor

Staples; Garden Grove (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Weekly pay

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Employee discounts

Retail discounts

Job summary

Staples in Garden Grove is hiring a Print Supervisor to lead a team delivering total print and marketing solutions. You will drive client-focused service, coach staff, and promote cross-selling while maintaining store profitability and quality standards.

You’ll work in a fast-paced retail environment, leveraging Salesforce to manage relationships and ensure excellent customer experiences. This role offers full-time hours and comprehensive benefits.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word.
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Direct a team in driving results for key metrics with print solutions.
• Lead and coach associates in exceptional service and sales effectiveness.
• Engage customers to offer total print solutions and build relationships.
• Utilize Salesforce.com to manage customers through in-store engagement and outreach.
• Contribute to a store culture that focuses on customer satisfaction, quality, and community.

Skills

Customer service

Team leadership

Retail sales

Communication

Attention to detail

Conflict resolution

Sales experience

Problem solving

Tools

Salesforce.com

Job description

Compensation $19.00 - $19.25/hour

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Full-time hours, generous paid time off, career development program and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Experience directing a team and/or supervising others while managing many priorities

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

Attention to detail and keen eye for noticing quality issues

Experience overcoming objection and engaging with customers to understand their needs

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.