Retail Sales Print Supervisor

Staples, Inc.; Aliso Viejo (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan

401(k) with company match

Health insurance

Employee discount

Career development

Paid time off

Job summary

Staples, Inc. is hiring Print Supervisors to lead a team in selling comprehensive print and marketing solutions while delivering exceptional customer service in-store.

You will drive customer engagement, coach staff on consultative selling, and manage operations to maximize sales and margins. The role emphasizes collaboration, integrity, and flexible scheduling in a fast-paced retail environment.

Qualifications

• Flexible scheduling to meet store needs.
• Experience directing a team and managing priorities.
• Basic computer skills to open/save/send files and use Word.
• Keen eye for quality and detail.
• Experience overcoming objections and understanding customer needs.
• Ability to collaborate in a fast-paced environment.
• Ability to manage conflicts calmly and professionally.
• Uphold honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds; climb ladders.

Responsibilities

• Connect with customers to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer appropriate options and deliver a total print solution.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Objection handling

Customer collaboration

Conflict management

Integrity and honesty

Light lifting

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.