Retail Sales Print Production Lead

Staples; Salem (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and OĐ

Discounts at retailers and more

Weekly pay

Career development program

Paid time off

Job summary

Staples in Salem, NH is seeking a Print Production Lead to own the production workflow and serve as the go-to person for all machine operations and processes. You will collaborate with a team to support customers while delivering high quality prints.

The role emphasizes managing in-store, online and email print orders, training staff, and maintaining efficient production lines in a fast-paced retail environment.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task, prioritize and manage production steps for many jobs.
• Attention to detail to spot quality issues throughout print production.
• Must engage with customers and understand their needs.
• Ability to work cooperatively in a high paced environment.
• Ability to manage conflicts in a constructive manner.
• Honesty and integrity with customer and business information.
• Basic computer skills to open, save and send files; familiarity with desktop publishing software.

Responsibilities

• Be the primary print producer for in-store, online and email orders.
• Operate print equipment; produce proofs and samples for consultation.
• Drive customer satisfaction by understanding needs and delivering quality service.
• Train and coach associates in print production tasks.
• Create and manage production workflow; set standards for the team.
• Maintain machine functionality and organized workflow.
• Handle additional duties as assigned.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Teamwork

Conflict management

Honesty & integrity

Computer literacy

Physical strength

Tools

Adobe

Microsoft Publisher

Microsoft Word

Job description

Address 167 South Broadway, Salem, NH, 03079, US

Schedule Full time

Job Type Permanent

Description

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customer win.

Be the primary print producer as customers submit print orders in-store, online and through email

Use print equipment, produce proofs and samples for consultation, design quick edits

Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

Train and coach associates to assist in print production as needed

Create and manage production workflow, set standards and processes for the rest of the team

Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Ability to multi-task, prioritize and rank production steps for many jobs

Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

Must be able to engage and speak to customers and understand their needs

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.