Retail Sales Manager (Lumber/Hardware) - Bench Opening

Kids for the Future; East Liverpool (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Busy Beaver in East Liverpool, OH is seeking a Sales Manager to support the General Manager and Assistant Manager, directing daily store operations, customer engagement, and merchandising to meet sales and customer service goals.

The role requires high school or equivalent, 2 years customer service, 2 years retail sales, and 1 year retail management. You will lead staff on the floor, monitor inventory, and ensure safety and policy compliance.

Qualifications

• Customer service experience required (2 years).
• Retail sales experience required (2 years).
• Retail management experience preferred (1 year).
• Construction experience preferred (1 year).

Responsibilities

• Direct and monitor sales and customer service objectives on the floor.
• Oversee store operations in the absence of the General/Assistant Manager.
• Ensure compliance with company policies and safety standards.
• Assist merchandising and inventory programs and drive budget goals.

Skills

Customer service

Retail sales

Retail management

Construction

Education

High school

Job description

• Location 15891 State Route 170,East Liverpool, OH, 43920,United States
• Base Pay $14.00 - $15.00 / Hour
• Job Category sales, manager, customer service
• Employee Type FT Hourly
• Required Degree High school
• Manage Others Yes

The Sales Manager supports the General Manager and Assistant Manager and directs, monitors and assures the implementation of operational processes and procedures and an established customer engagement policy to accomplish sales, profit and customer service objectives. The Sales Manager oversees the day to day operations of the store in the absence of the General Manager and the Assistant Manager and assures compliance to established administrative policy to achieve inventory, shrink and controllable budget objectives. The Sales Manager works closely with the merchandising staff to ensure program implementation and provides feedback on program success and merchandising needs.

Principal accountabilities

SALES PERFORMANCE

· Assists Management to implement, drive and monitor customer engagement strategies to achieve sales and margin objectives

· Implements best practices for merchandising

· Ensures that Ad merchandise is presented prominently and related add on items are cross merchandised

· Leads by example for customer engagement techniques and maintains a high-level presence on the sales floor

· Drives store metrics to achieve set goals

STORE OPERATIONS AND ADMINISTRATION

· Ensures that all operational standards are in compliance with company policy with the goal of achieving VICTOR status

· Managers the store in the absence of the General Manager and Assistant Manager

· Evaluates and recommends capital improvements and oversees implementation of approved projects

· Ensure all operational standards are in compliance with our company’s policies and procedures

· Maintain safety awareness

ORGANIZATIONAL DEVELOPMENT

· Assist Management in the following:

· Assesses staffing needs and implements strategies to improve customer service and efficiencies.

· Ensure an “In-stock” position for all merchandise and an accurate perpetual inventory with emphasis on the “Yellow Dot Program”.

· Evaluates individual performance, coaches and counsels and makes recommendations/decisions on hiring, promotions, terminations and development.

· Coach and counsel all associates to support a positive culture within the store

· Maintain the signing/pricing of all merchandise, assuring all products are properly signed.

· Monitor security and safety concerns controls to protect company assets.

· Monitor open purchase orders, estimates, rain-checks for proper follow-up.

· Ensure all Operational standards are in compliance with company policy.

MERCHANDISING

· Ensure there is no “Top Stock” throughout the store

· Create an impactful Ad set to maximize sales

· Ensure that merchandise is fronted, faced, clean and presentable for purchase.

· Implements plan-o-grams and adjacencies as recommended by Merchants, providing feedback and creative input.

· Ensure stock levels are maintained

· Center Aisle and End Caps are kept full and signed properly

· Maintain Bargain Bins – Full and overflowing

· Monitors competitive activity and communicates to the office.

EXPENSE CONTROL

· Implements, manages and maintains established store budgets to achieve maximum profit contribution.

Helpful people. Quality products. Supporting our local community for generations

At Busy Beaver, it’s our mission to be your favorite neighborhood home improvement center by providing a “just right” assortment of everything you need, whether its for routine yard maintenance or your next home DIY project. We offer just the right mix of products at a great value every day, along with friendly, helpful staff who love to help their neighbors make the most of their homes.

• 401(k)
• Health insurance
• Paid time off

Requirements

Experience:

• Customer service: 2 years (Required)
• Retail sales: 2 years (Required)
• Retail management: 1 year (Required)
• Construction: 1 year (Preferred)

Pre-Employment Screening: Employment is contingent upon the successful completion of all required pre-employment screening, which may include a background check and drug screening, in accordance with applicable federal, state, and local laws. Satisfactory results are required prior to employment.

Summary

Must have open availability including days, evenings, weekends & holidays.

This position is a bench position while in training with permanent placement determined after successful completion.