Retail Sales Manager: Grow Sales & Elevate Service

Talbots; Rock Hill (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount 50-70%

Referral program

Travel discounts

Concert discounts

Job summary

Talbots in Rock Hill, SC is seeking a regular/full-time salesperson dedicated to delivering exceptional customer experiences and style guidance. Join a team focused on hospitality, brand standards, and driving store sales through personalized service.

You will engage customers with fashion expertise, maintain merchandising standards, and participate in coaching to uphold selling and service excellence. This role emphasizes teamwork, flexibility, and a commitment to inclusive, modern classic

Qualifications

• Passionate about selling with a focus on delivering exceptional customer experiences.
• Professional with strong work ethic, integrity and respect for others.
• Customer-centric mindset and ability to drive store sales through service.
• Educator and coach who inspires team members based on strengths.
• Organized and strategic with the ability to make independent decisions in a fast-paced environment.
• Clear communicator of business initiatives and brand standards.
• Ambitious, enthusiastic and capable of working in a diverse environment.
• Tech-savvy with the ability to navigate POS/iPad/handheld systems.
• Comfortable standing for extended periods and able to lift up to 40 lbs.
• Flexible schedule including opening/closing shifts, weekends and holidays.
• Open availability of 40 hours per week.

Responsibilities

• Create a hospitality culture through exceptional customer experiences and lasting relationships.
• Help customers look and feel their best with style advice based on needs.
• Provide meaningful customer service that promotes products and builds brand loyalty.
• Achieve sales and hospitality metrics through clientelling, outreach and events.
• Coach, train and hold team accountable to selling standards.
• Prioritize daily tasks to meet customer, team and business needs.
• Balance operational and selling energy with proper planning and scheduling.
• Stay informed about fashion trends and brand drivers to maximize sales.
• Ensure compliance with company policies and employment laws.
• Develop positive working relationships for a productive environment.

Skills

Customer service

Sales driven

Professionalism

Communication

Team collaboration

Adaptability

Job description

Talbots in Rock Hill, SC is seeking a regular/full-time salesperson dedicated to delivering exceptional customer experiences and style guidance. Join a team focused on hospitality, brand standards, and driving store sales through personalized service.

You will engage customers with fashion expertise, maintain merchandising standards, and participate in coaching to uphold selling and service excellence. This role emphasizes teamwork, flexibility, and a commitment to inclusive, modern classic