Retail Sales Manager - Customer Experience Leader

The Talbots LLC; Aurora (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Merchandise discount

Store incentive bonus program

Referral incentive program

Travel, shopping, concerts discounts

Job summary

The Talbots LLC is seeking a Store Associate for the Aurora Premium Outlet location. This role emphasizes delivering exceptional customer experiences, styling guidance, and strong teamwork to drive store sales.

You will contribute to an engaging shopping environment, maintain knowledge of fashion trends, and support daily store operations. The position requires a flexible schedule, including weekends, and offers a competitive hourly rate with benefits.

Qualifications

• Retail sales experience preferred.
• Able to lift up to 40 lbs.
• Flexible scheduling including weekends and holidays.

Responsibilities

• Create a culture of hospitality through exceptional customer experiences.
• Help customers look and feel their best with style advice.
• Provide meaningful customer service to promote product and brand loyalty.
• Develop positive working relationships to support a productive environment.
• Meet sales and service metrics and coach teammates as needed.
• Support inventory, floorsets, orders, recalls, replenishment and re-tickets.

Skills

Sales-focused

Customer service

Professionalism

Communication

Coach/Mentor

Tools

POS system

iPad/handhelds

Job description

The Talbots LLC is seeking a Store Associate for the Aurora Premium Outlet location. This role emphasizes delivering exceptional customer experiences, styling guidance, and strong teamwork to drive store sales.

You will contribute to an engaging shopping environment, maintain knowledge of fashion trends, and support daily store operations. The position requires a flexible schedule, including weekends, and offers a competitive hourly rate with benefits.