Retail Sales Manager

campingworld; Thornburg (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Good Sam Roadside Assistance

Employee discounts

Tuition Reimbursement

Benefits package

Job summary

Camping World in Virginia is seeking a Retail Sales Manager to drive store performance by leading sales, operations, and standards of integrity. You will cultivate a high-performing team, set schedules, and ensure safety and compliance while delivering a premier customer experience.

You will coach associates, recruit and train staff, present add-on opportunities to customers, and manage merchandising and seasonal strategy to maximize profitability and guest satisfaction.

Qualifications

• Bachelor's Degree in Business Management or related field.
• 3–5+ years retail management experience.
• Must be at least 21 years old.
• Excellent oral and written communication skills.
• Ability to coach direct reports.
• Willingness to travel overnight occasionally.
• Proficient in Windows-based systems.

Responsibilities

• Drive the business to success by delivering metrics and achieving success on the leaderboard.
• Connect with customers and drive sales by asking open-ended questions to assess customer needs.
• Demonstrate safe practices and adhere to company standards.
• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.
• Recruit and hire qualified associates adhering to pay guidelines.
• Evaluate, coach, counsel and train associates for success.
• Develop merchandising strategy for seasonal trends and planograms.
• Participate in scheduling to meet customer needs.
• Engage in community involvement to promote the brand.

Skills

Leadership

Communication

Sales

Customer service

Training

Organizational skills

Flexibility

Ethical conduct

Problem solving

Education

Bachelor's Degree in Business Management

Tools

MS Office

Windows

Job description

The Retail Sales Manager plays a key role in the dealership . They are re sponsible for driv ing business success by managing the accounting, operations , compl iance, and shrink and profitability through the highest standards of integrity and ethics.

What You’ll Do

• Drive the business to success by delivering metrics and achieving success on the leaderboard
• Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle
• Demonstrate safe practices and procedures in store by adhering to company standards
• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress
• Recruit and hire qualified associates adhering to established pay guidelines
• Evaluate, coach, counsel and train associates for success
• Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms
• Participate in the creation of schedules which are geared to meet customers' needs
• Involvement in the community to promote the brand and stay informed concerning competitors

What You’ll Need to Have for the Role

• Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience
• Must be a minimum of 21 years of age
• Outstanding oral and written communication skills
• Leadership and interpersonal skills required to interact with all levels of the company
• Excellent planning and organizing skills
• Able to coach direct report
• Occasional overnight travel may be required
• Proficient computer skills to be able to maneuver in a windows-based environment
• Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis
• Ability to work a flexible schedule to meet the needs of the business
• Demonstrate ethical and honest behavior in day-to-day interactions and business decisions
• Must be flexible and able to react to the needs of the business
• May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $65,000 - $90,000 or more. This is a variable pay role with uncapped variable pay.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.