Retail Sales Manager

My Wireless; Terre Haute (IN); On-site; USD 32,136 - 57,136; Full time

Benefits offered by this job

Strong base pay and commission program

Ongoing paid training

Exciting career paths and growth

Uncapped commission when meeting goals

Medical, Dental and Vision coverage

Life insurance

401(k) retirement program

Paid vacation time

Total Pet Plan and Pet insurance

Employee assistance program

Discounts on devices and AT&T plans

Welcome kit with two AT&T shirts and 2

Exclusive sales contests and Incentive

Job summary

My Wireless is seeking a Retail Sales Manager in Terre Haute, IN to train and lead a team, delivering an exceptional customer experience while exceeding sales targets. You will supervise daily store operations, including hiring, scheduling, coaching, and developing staff to ensure great customer service and strong results.

This role offers strong base pay with uncapped commission, ongoing paid training, and clear career growth within a growing AT&T Authorized National Retailer.

Qualifications

• 1 year management experience in a similar field.
• 1 year retail or customer-facing sales experience.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operation standards.
• Ability to motivate, lead, and coach to results.
• Strong organizational skills and attention to detail.
• Highly effective communication and interpersonal skills.
• Bilingual ability preferred depending on location.
• Bachelor’s degree preferred.
• Retail or customer-facing sales experience in telecommunications preferred.
• Experience prospecting through outbound calls preferred.
• Must be at least 18 years of age with high school diploma or equivalent.

Responsibilities

• Train and lead a team to deliver exceptional customer experiences and meet sales targets.
• Supervise daily store operations, including hiring, scheduling, and coaching.
• Develop and coach team to achieve KPIs and strong sales results.
• Establish business accounts with AT&T Signature team via community events.
• Maintain a clean, safe store by inventory, securing devices, and merchandising.
• Enforce store policies and procedures to ensure operation.
• Ensure compliance with applicable laws and regulations.
• Pursue ongoing professional development through workshops and networks.

Skills

Management experience

Retail or customer-facing sales

Flexible hours availability

Performance orientation

Leadership coaching

Attention to detail

Communication skills

Bilingual (preferred)

Education

High school diploma or equivalent

Bachelor’s degree (Preferred)

Job description

Job Details

Job Location: IN - TERRE HAUTE - D3 - TERRE HAUTE, IN 47802

Position Type: Full Time

Salary Range: $32,136.00 - $57,136.00 Base+Commission/year

My Wireless / Authorized AT&T Retailer

Responsibilities

As a My Wireless Retail Sales Manager, your day‑to‑day will include training and leading a team to deliver an extraordinary customer experience that exceeds sales targets. You will be tasked with supervising the daily operation of a location, including hiring, scheduling, developing, and coaching a team to ensure consistently great customer experience, strong sales results, and quality store operations.

• Achieve location goals by coaching and developing team members to reach company‑established Key Performance Indicators.
• Maintain location staffing through employee retention, recruiting, and team member training and development.
• Build a steady client base through ethical and customer‑centric business practices.
• Establish business accounts by partnering with the AT&T Signature team in holding community events outside the store.
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies.
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
• Uphold the stability and reputation of the location by complying with legal requirements.
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

Benefits

• Strong base pay and a commission and bonus schedule that rewards hard work, dedication, and commitment to excellence.
• Ongoing paid training.
• Exciting career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, Dental and Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and Pet insurance.
• Employee assistance program.
• Discounts on the latest devices and AT&T service plans.
• Welcome kit of fun gear that includes two AT&T work shirts and personal protective equipment.
• Exclusive sales contests and incentives for hitting key AT&T initiatives.

About My Wireless

My Wireless is a fast‑growing AT&T Authorized National Retailer, with more than 240 locations throughout the US and Puerto Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers and realize goals and aspirations, one milestone at a time. This role is part of a fast‑paced training program that develops each team member to be promotion ready, supporting the company’s explosive growth.

Qualifications

• 1 year management experience in a similar field (Required), preferably in the wireless industry.
• 1 year retail or customer‑facing sales experience (Required).
• Ability to work flexible hours, including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Bilingual (Preferred but may not be required depending on location).
• Bachelor’s degree (Preferred).
• Retail or customer‑facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).
• Must be at minimum 18 years of age, legally able to be employed in the US, and have a high school diploma or equivalent (Required).

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing, walking, and moving around for prolonged periods, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms, climb and balance on ladders, stoop, kneel, crouch, and handle display materials and merchandise. Dexterity and specific vision abilities are required. These requirements can be met by the use of eyeglasses or contacts.

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.