Retail Sales Manager

Puffy; New Hampshire; Remote; USD 94,500 - 115,500; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous Paid Time Off (PTO) + US public holidays

401(k) with company match

Free Puffy mattress after 6 months

$1,000 Puffy/Halo Board store credit after 1 year

Learning and development opportunities

AI-first organization with access to AI-native tools

Eligibility for Leaders Club recognition program

Job summary

Puffy, a top-5 U.S. mattress brand, is seeking a Retail Field & Acquisition Manager to drive retail partner growth. In this remote role, you’ll activate dormant accounts and open new doors while working closely with high-level leadership. The position requires 5-8 years of B2B sales experience. Compensation includes a base salary of up to $105K with a 10% performance bonus and company-funded travel for business purposes. Enjoy benefits like comprehensive health insurance, 401(k) matching, and generous PTO.

Qualifications

• 5-8 years of experience in territory management, account management, or field sales in a B2B or B2B2C environment.
• Demonstrated track record of opening new accounts, not just managing existing relationships.
• Self-directed and capable of operating independently in a remote, field-based role.

Responsibilities

• Activate dormant accounts and establish new retail partners.
• Improve ordering rates and sign new accounts in the first 6 months.
• Manage both retention and acquisition functions in the role.

Skills

Territory management

Account management

Field sales

Organizational skills

Project management tools (Asana)

CRM systems

Prospecting and pitching

Job description

Compensation:

Up to USD $105K base + 10% monthly bonus

Location:

Remote (US - based)

Role Overview

Puffy is a top-5 U.S. mattress brand with over $1 billion in sales. As we scale our retail channel, we've created a new Retail Field & Acquisition Manager role to drive partner network growth—a hybrid field and inside sales position built around expansion.

You’ll own both sides of the retail equation: activating existing partners and opening new doors across the U.S.

What Is In It For You:

Own the Full Retail Cycle. Activate dormant accounts and open new doors. Prospect, pitch, and close new retail partners while keeping the existing fleet healthy. This dual mandate builds full-stack retail expertise.

Work with Strong Leadership. Join a Forbes Council Member CEO and a leadership team operating at high velocity. You’ll have direct visibility into how strategic decisions get made at a billion-dollar brand.

Work Remotely with Purpose-Driven Travel. Work from anywhere in the U.S. Field visits, prospecting trips, and trade shows are company-funded and tied to clear business objectives—not arbitrary travel quotas.

Clear, Objective Compensation. No subjective manager assessments. All variable pay is tied to verifiable revenue and account data. You deliver, you earn.

Know Exactly What Success Looks Like. First 90 days: onboard on products and systems, contact every active partner, begin reactivation outreach. First 6 months: improve ordering rates, sign first new accounts. First year: fleet health trending up, meaningful new door count from accounts you opened.

What You'll Need

• 5-8 years of experience in territory management, account management, or field sales in a B2B or B2B2C environment
• Demonstrated track record of opening new accounts, not just managing existing relationships. The ability to prospect, pitch, and close is non-negotiable
• Experience managing a high volume of concurrent account touchpoints across both retention and acquisition functions
• Strong organizational skills and comfort working with project management tools (Asana preferred), e-commerce platforms, and CRM systems
• Willingness to travel as needed, estimated 20-30% (subject to business need and ROI justification)
• Self-directed and capable of operating independently in a remote, field-based role

Good-to-Have

• Experience in the mattress, bedding, or home furnishings industry. Floor knowledge, RSA dynamics, and retail operations fluency significantly accelerate time-to-productivity
• Existing relationships with independent mattress or furniture retailers
• Trade show experience (High Point Market, Las Vegas Market, or similar industry events)
• Experience working with or alongside independent contractor sales teams (1099 reps)

The Puffy DNA

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Be AI-First: Daily multi-turn AI conversations challenge your assumptions.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.
• Base salary up to $105,000
• Performance bonus tied to new account revenue, fleet health, and account-level growth
• Company-funded travel for field visits, prospecting trips, and trade shows
• Comprehensive medical, dental, and vision insurance
• Generous Paid Time Off (PTO) + US public holidays
• AI-first organization with access to AI-native tools
• Remote-first: Work from your home office
• Learning and development opportunities
• International team collaboration (14+ nationalities)
• Eligibility for selection to the Leaders Club — an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats
• Eligibility for nomination as 'We Are' Champion of the Month — monthly recognition with gift vouchers and company-wide celebration for exceptional contributions

Other Benefits:

• 401(k) with company match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year