Retail Sales Leader – Guest Experience & Team Builder

American Eagle Outfitters Inc.; Manhattan Beach (CA); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

40% off AE & Aerie

Health, dental, vision

Paid time off

Bonuses and incentives

Job summary

American Eagle Outfitters Inc. in Manhattan Beach, CA is seeking a full-time Sales Leader to support the Store Leadership Team, rock strong LOD shifts, and deliver a stellar guest experience. You’ll drive daily operations, coach and celebrate associates, and champion the brand’s values.

You’ll recruit and train talent, maximize KPI performance, and ensure visual & operational excellence—from shipments to fitting rooms—while upholding safety and asset protection standards.

Qualifications

• Retail management experience leading store teams.
• Ability to multi-task with high attention to detail and strong time management.
• Flexible availability to cover peak shopping hours.

Responsibilities

• _drive sales as a key LOD by maximizing fitting room and salesfloor productivity and building guest loyalty to drive KPI results.
• motivate and inspire the team through AEO's core values; be a role-model leader and uphold service standards.
• recruit and hire strong talent; train and develop associates to maintain guest-first service.
• set clear goals; provide real-time coaching; celebrate outstanding performance to boost engagement.
• execute and innovate daily visual and operational procedures including shipment processing, merchandising moves and visual standards; ensure fitting rooms are guest-ready.
• maintain store safety and asset protection; adhere to policies and ensure right thing is done.

Skills

Leadership

Sales

Guest experience

Training & development

Team motivation

Visual merchandising

Operations management

Integrity & policy compliance

Job description

American Eagle Outfitters Inc. in Manhattan Beach, CA is seeking a full-time Sales Leader to support the Store Leadership Team, rock strong LOD shifts, and deliver a stellar guest experience. You’ll drive daily operations, coach and celebrate associates, and champion the brand’s values.

You’ll recruit and train talent, maximize KPI performance, and ensure visual & operational excellence—from shipments to fitting rooms—while upholding safety and asset protection standards.