Retail Sales Leader Front End

Dicks Inc; Golden (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Sales Leader for their front-end operations. This role is pivotal in creating a welcoming environment and ensuring that every customer receives top-notch service. As a leader, you will guide your team in executing brand standards while fostering a culture of trust and collaboration. With flexible hours and a focus on personal development, this position offers a unique opportunity to make a significant impact in the retail space. Join a team that values inclusivity and strives to empower athletes to achieve their dreams.

Qualifications

• Flexible availability for nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.

Responsibilities

• Lead by example to deliver exceptional customer service.
• Assist with training teammates and maintaining store standards.

Skills

Customer Service

Team Leadership

Retail Sales

Communication

Education

High School Diploma

Job description

Join to apply for the Retail Sales Leader Front End role at Dicks Inc

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Join to apply for the Retail Sales Leader Front End role at Dicks Inc

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Overview

The Key Carrying Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Key Carrying Lead is the in-store expert of their business/department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathetic, relentless in adversity, optimistic, and collaborative with teammates is how they differentiate themselves.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to build mutual trust, respect, and contribute to the store's recognition culture.
• Plans, organizes, and controls 30-days out with the guidance of the Assistant Store Manager, including building an effective approach and aligning on workforce needs to execute daily tasks, projects, or store events.
• Leverages teammates strategically to meet brand standards, execute programs and processes daily, and delegate tasks based on priority.
• Assists the store leadership team with supervision, including opening/closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with regulations.
• Upholds company merchandising and presentation standards, following established floor sets, signage, price changes, and inventory standards.
• Assists with training teammates on procedures and programs, including onboarding and cross-training.
• Maintains company loss prevention standards and controls in their department.
• Prioritizes coaching and development, providing hands-on coaching and teaching the 'why' behind tasks and processes.
• Leads by example to support organizational and store vision, helping teammates understand how their responsibilities align with organizational goals and delivering an exceptional shopping experience.
• Creates an inclusive store environment where everyone feels welcome, safe, and respected.
• Adheres to policies related to safety, loss prevention, and confidentiality.
• Supports the team across the store with an all-hands-on-deck approach.
• Performs other tasks as assigned by management.

Leadership Traits

Our Leadership Competencies define what great people leaders look like. They include:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet using ladders or platforms.
• Ability to perform repetitive motions for short periods (up to 2 hours).

Targeted Pay Range: $17.50 - $25.50. The starting rate may vary based on factors including location and experience. The actual hourly rate will meet or exceed the minimum wage applicable to the location. For more benefits information, visit www.benefityourliferesources.com.