Retail Sales Leader: Elevate Customer Experience

EXPRESS; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 14

Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Job summary

EXPRESS is seeking a Retail Sales Leader for our Lancaster store to drive in-store operations and coaching for sales excellence. You will lead the sales floor and stockroom activities, ensuring superior customer experiences and effective team performance.

The role requires basic technology use (iPad, registers), a high school diploma, and availability to work nights and weekends. Experience in retail leadership is preferred and compensation reflects market conditions.

Qualifications

• High School diploma or equivalent.
• 1 year of experience in retail or related field.
• Able to work nights, weekends and non-business hours.

Responsibilities

• Drive operations on the sales floor and in the stockroom.
• Train and develop associates to maximize sales.
• Provide in-the-moment coaching to ensure efficient store operations and customer service.
• Collaborate with Store Management to give feedback on performance.
• Oversee daily store operations and customer checkout experience.
• Manage merchandise flow and omni-channel in-store activities.

Skills

iPad proficiency

POS/Registers

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

iPad

POS system

Job description

EXPRESS is seeking a Retail Sales Leader for our Lancaster store to drive in-store operations and coaching for sales excellence. You will lead the sales floor and stockroom activities, ensuring superior customer experiences and effective team performance.

The role requires basic technology use (iPad, registers), a high school diploma, and availability to work nights and weekends. Experience in retail leadership is preferred and compensation reflects market conditions.